Privacy Policy

TIANJIN SHENGWANG ELECTRONIC CHEMICAL PLANT, trading as Free Bird Adhesives, respects your privacy. This policy explains how we handle information submitted through our website, Facebook or Instagram lead forms, and related business enquiries.

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1. Information we collect

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We may collect your name, company name, email address, phone or WhatsApp number, the adhesive application you select, and any details you choose to include in a message or enquiry. Applications may include packaging, bookbinding, furniture edge banding or mattress production.

 

2. How we use your information

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We use this information to respond to your enquiry, understand your application, recommend suitable adhesive products, prepare quotations, arrange samples, and follow up on a business request.

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3. Legal basis

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Where applicable, we process enquiry information because it is necessary to take steps at your request before entering into a business relationship, or because we have a legitimate interest in responding to and managing business enquiries. We may rely on consent where consent is requested. You may withdraw your consent at any time by contacting us.

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4. Sharing and disclosure

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We do not sell or rent your information, and we do not share it with third parties for their own marketing purposes. Your information may be processed by service providers that support our website, Facebook or Instagram lead forms, communications, or other business operations. For example, information submitted through Facebook or Instagram may be processed by Meta as the platform provider.

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We may disclose information only when reasonably necessary to provide the requested service, comply with applicable law, protect our rights, or prevent fraud or abuse.

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5. Retention

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We retain enquiry information only for as long as reasonably necessary to handle the enquiry, maintain business records, and meet legal or accounting requirements. Unless a longer period is required by law or an ongoing business relationship, we aim to delete or anonymise inactive enquiry information after 12 months.

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6. Security

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We use reasonable administrative and technical safeguards to protect enquiry information against unauthorised access, loss, misuse or alteration. However, no method of transmission or storage is completely secure.

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7. Your rights

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Depending on applicable law, you may request access to, correction of, deletion of, or restriction of processing of your personal information, or object to certain processing. You may also request data portability where applicable.

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To make a request, please contact us using the details below. You may also have the right to complain to a relevant data protection authority.

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8. International transfers

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Because our business operates in China and we use international service providers, including platforms such as Meta, your information may be processed outside your country or region. We take reasonable steps to handle personal information in accordance with applicable data protection requirements.

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9. Children

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Our business enquiries are intended for adults and business representatives. We do not knowingly request or collect personal information from children.

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10. Changes to this policy

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We may update this policy when our practices or legal obligations change. The effective date at the top of this page shows when the current version was published.

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11. Contact us

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TIANJIN SHENGWANG ELECTRONIC CHEMICAL PLANT

No. 1505, Block A, Xinjiye Building, Dingzigu No. 1 Road, Hongqiao District, Tianjin, China

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Email: sales@swadhesive.com
Phone: +86 22 26550629

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For questions about this policy or to exercise your rights, please email sales@swadhesive.com.